Obvious and subtle indicators that you work in a feature factory

And how to spot them

Working in product for over a decade, as PMs and accelerating my career into the CPO of a medium-sized SaaS company, I have seen firsthand the challenges that can arise when a company is a "feature factory". Working in both feature factories and product-led organizations, I prefer the product-led approach because it is more in line with my personal commitment to providing excellent customer service. However, let's be honest: the vast majority of businesses are still unable to (fully) transition to a more customer-centric way of working. And that’s ok too. I attempted three times to transition an organization from feature factory to product led. I succeeded once and failed twice. Learning: In either case, it is not me; it is the organization.

This article is the first in a series of articles. I intend to write about subjects such a

• Signs you are working in a feature factory (this article)